The combination of our unique single “core” database and a flexible, modular structure result in a dynamic and continually evolving product popular with over 1500 users across over 60 Local Authorities.

Our existing customers range from large London and Metropolitan Boroughs and Unitary authorities to regional Borough and District Councils - all of whom benefit from their implementation of the OPENRevenues system.  In addition to the key features and benefits delivered by OPENRevenues a key advantage of our offering is the strong relationships clients have with our Account Management, Professional Service and Product Development teams – a feature supported by the 40% of current customers who have been using our Revenues and Benefits applications for 10 years or more.

To find out more about Civica OPENRevenues and how we can help drive your efficiency savings please contact our business consultancy team.

From Monday 23 November our contact numbers are changing. If you have an urgent request or require immediate assistance please use the following numbers:

General Enquiries*  01635 264200
Fax  01635 264202
Benefits Hotline  01635 264222
Workflow Hotline  01635 264233
*including call escalation and critical calls

Please note: If you wish to log a call, (e.g. to register a fault), you should continue to email the details to ORHelpdesk@civica.co.uk.


 openrevenues@civica.co.uk or call 01635 264200.


Alternatively, for the latest news regarding OPENRevenues please visit our blogsite http://OPENRevenues.blogspot.com

Market leading modules within OPENRevenues that can help your organisation include:

• workflow and document management,
• administration of council tax, non-domestic rates and benefits,
• fraud management 
• mobile working
• performance management analysis
• on-line forms capability
• internet portal facilities for both internal and external users