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- Community service portals: engagement and enhanced services?
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- Shared services and new delivery models are key to meeting austerity targets, Civica survey shows
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Article
01/02/2011
Durham County Council overhauls benefits processing with £1 million integrated system from Civica
Five year agreement provides automated process to drive system savings and cut benefit fraud and error Durham County Council has set out ambitious plans to make revenues and benefits savings and c... -
Article
22/12/2010
Reducing fraud and error in benefits: revolution or evolution?
By Jon Gibbs, product manager, Civica On the face of it, the scope for local authorities to be at the heart of transforming benefits systems and cutting out fraud and error is diminishing week by ...
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