Income Management & E-Payments

Civica provides the leading integrated solution for private and public sector organisations to handle cash receipting, income management and e-payments. CivicaICON is Installed in over 180 authorities, our systems manage payments from all sources across all departments 24 hours a day and manage more than £1 billion in secure electronic transactions annually. Civica’s hosted solution, used by more than 60 authorities, is supported by accreditation to the Payment Card Industry (PCI) Level 1 data security standard for assurance of online, call centre and automated payments.

Electronic channels provide a highly efficient and convenient method of delivering services and responding to increased public expectation to pay bills using credit and debit cards. Civica provides a complete solution for tracking income from receipt to banking, reconciliation and dispersal of monies collected. Modular internet, intranet, phone and kiosk payment channels help deliver the benefits of less labour intensive and cheaper processes, releasing scarce resources to front line services.