Civica People Development
New Employees
People development starts the very first day a new team member walks through our door at Civica.
‘First Impressions' is the way we welcome new team members into Civica. We know how important it is for new people to receive a great welcome into a new environment where things are done differently. You’ll be invited to a Welcome Day where you will meet other new people across the Group and make friends straight away.
Development – Customer First
Putting our customers first is central to everything we do at Civica so it’s probably not surprising that Civica’s customer care programme is called ‘Customer First’ and is available to all employees within Civica. This includes:
Leadership Programme – Raising the Bar
Raising The Bar is Civica’s Leadership Programme for Directors, Managers, Team Leaders and those looking to develop their career in to management.
The Programme provides a flexible opportunity for our Management Team to enhance their skills in a fun, practical and challenging way alongside colleagues from all parts of Civica.
Reviewing Performance and Development
Performance appraisal in Civica is designed to help people achieve personal growth and job satisfaction.
We’re Listening [Times BEST survey]
Civica has achieved "ones to watch" status.




