Adult Social Care

The transformation of adult social care, personalisation of care and the requirement to enable self directed support with personal budgets pose a variety of challenges to Local Authorities. New business processes and roles are evolving and the systems that support the processes must respond to this change flexibly and quickly. The personalisation of adult’s social care is an agenda for which there is no centrally defined specification and subsequently Local Authorities have addressed it through locally defined solutions. For Civica to develop a single solution for use by all customers would, therefore, create unnecessary constraints on local creativity. Instead, Civica offer the Paris system as a flexible solution capable of meeting each of the core requirements of the personalisation agenda in a way that suits local business processes.

Benefits include:

• A single, unified and flexible system which allows changes to business models
• Fully functional financial software offering transparent and accessible information
• Full support for direct payments, payments to individual service funds, third parties etc
• Integration options for controlled sharing of care data and finance data through a citizen portal
• Secure sharing of care records and finance data between the service user and the staff involved