Workflow & Document Management

Delivering service efficiency and performance improvements

Civica is one of the foremost providers of electronic workflow and document management systems, helping customers to streamline the delivery of services and to achieve a more cost-efficient way of working. Combining leading software applications with business process, scanning service solutions and systems integration expertise, Civica helps customers to access, organise, control and distribute increasing record library volumes securely and efficiently across different systems, providing improved productivity as well as legislative compliance.

Delivering to all NHS Trusts, Civica is supporting our customers in providing an electronic document management solution that is complementary to the electronic patient record (EPR) and provides a foundation to support clinicians and their administration teams in delivering improved and re-designed services.  

• Reducing the cost of capturing, storing and sharing information across the organisation via Civica's EDM solution and innovative scan on demand programmes
• Supporting clinicians and administrative staff in getting the right information at the right time 
• Increasing the patient satisfaction levels through faster access to information for clinical staff
• Capitalising on the efficiency and responsiveness of mobile and flexible working 
• Ensuring regulatory compliance and in particular the NHS Code of Practice parts1 and 2