Civica Housing Contractor Access

Improving the efficiency of your repairs service

Civica’s Contractor Access portal significantly improves the efficiency of the responsive repairs process by providing external contractors with online access to job information. Users are able to view accurate information on the progress of jobs in order to quickly and accurately respond to tenant queries, improving customer service and saving time and money.

Benefits include:

• Improve the repairs service that you offer to your tenants
• Increase customer satisfaction by providing a reliable and responsive repairs service
• Reduce repair timescales by having the right information available at the right time
• Increase the efficiency of your entire repairs operation
• Significantly improve the completions and invoice process, saving both you and the contractor time and money.