Customer Success

Innovative partnership working - one system, two repairs teams

Stockport Homes launched a new model for collaborative working in partnership with Jackson Lloyd, creating the new brand “Repair 1st” team.

"This is an exciting opportunity for the private sector and public sector to work collaboratively and learn from each other to achieve the very best for our customers. Customer satisfaction is higher than ever before (96.3%) and appointments made and kept are at an all time high (98.2%)." Karl Colyer, Head of Partnership Delivery, Stockport Homes

Documents

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