Communications & Internet Solutions

Civica Connect currently provides voice, internet and data solutions to over 200 businesses across the UK.

Civica Connect provides a manufacturer independent, consultative approach to management of IT infrastructure and voice and data integration. We partner with a number of leading communications suppliers to provide tailored solutions which satisfy our client’s requirements. This independent approach enables us to select the most appropriate product combinations to match your business needs.

Civica Connect solutions are designed to fit into existing networks and business application software or into applications offered from the extensive Civica portfolio. All support is delivered from our Network Operations Centre, ensuring that your issues will be dealt with quickly and efficiently.

The Civica Connect approach often provides a lower cost option as the need to engage expensive consultants is removed. We take responsibility for the end to end solution which does not stop at the point of implementation but continues on a partnership review basis as business needs evolve and requirements develop. Solutions include:
 

• Intelligent voice & data convergence solutions
• Customer contact centres
• Call recording
• Internet & email solutions
• Business application hosting
• Flexible working
• Internet security
• Web content management
• Web hosting
• Interactive information kiosks