Servitor Housing Repairs

Mobilise your workforce

Servitor from Civica is an integrated housing repairs management solution for both client and contractor designed to improve the efficiency of responsive, planned and cyclical works.

Servitor incorporates a comprehensive mobile module to increase repair operative productivity by automating the requesting and recording of work details while out in the field. Work is automatically appointed and allocated to operatives using Xmbrace’s Optitime technology; assigned jobs are sent to the operative’s handheld device. Servitor Mobile enables the operative to record job status updates, variations to tasks, issue materials to the job, and submit timesheet data. Additionally, post inspection surveys may be recorded, and Servitor Mobile supports a gas servicing module enabling local printing of the landlord’s gas safety record.

Servitor can be used to manage building repairs, highways maintenance, grounds maintenance, refuse collection, street cleansing, building cleaning and gas servicing, along with many other ancillary functions.

Benefits include:

• Reduced travel time and costs
• Raised operative productivity
• Increased customer service
• Improved business efficiency
• Enhanced employee satisfaction
• Automated appointment process
• Effective resource management
• Advanced management information.