Debt Recovery

For complete automation of the debt recovery service

Designed to operate as a standalone system or integrate with additional modules, Civica's debt recovery system gives you the ability to manually or automatically control and maintain debt recovery processes. The system calculates interest, fees and costs incurred throughout the process and generates all documentation, either for the plaintiff, defendant or court. The debt recovery module includes reporting on the current status of a matter together with comprehensive billing routines, which can be done in a paperless environment.

• Deployable on ‘thick’ or ‘thin’ servers or as a fully managed service
• Seamlessly integrates with Microsoft Office and Laserform for document production and Microsoft Outlook, GroupWise and Lotus Notes for email generation
• Automatic control and monitoring of the debt recovery process for departments and organisations or on behalf of a third party
• Generates reports on the current status of any case
• Facilitates comprehensive billing routines
• Customisable workflows to user’s specific requirements