File and Case Management

For improved management and performance

Civica Legal's integrated practice and case management system includes a library of documents and workflows linked to a central database. Multiple operations and bulk processing can be driven from a single input, whilst shared items can used to store any kind of information related to particular client, matter or case work. Closely managed business processes, designed to reflect your specific requirements enable users to accurately record time, minimise costs and improve staff and fee earner utilisation.

• Fully customisable to accommodate users’ bespoke requirements
• Creates a complete case record by attaching incoming correspondence, e.g. emails, images and documents
• Unlimited information can be held for each case
• Checklists or a series of events can be used to help users move from one task to another
• ‘Diary forward’ and ‘diary from’ functionality to alert users of critical events and agreed SLA’s
• Individual events can produce calculations, cheque requisitions, time recording entries and updates to other files