Customer Success

Civica brings outstanding customer focus, commitment and track record, testimony to which is a history of successful long-term relationships across the public sector and around the world.

• 19/05/2011

  JTI awards five-year contract to Civica
  JTI wanted to make its pension scheme more effective and member focused. They took the decision to partner with Civica, which is providing its pension management software under a fully managed service.
• 28/04/2011

  MNPA
  Across the UK, Civica is helping scheme administrators to improve performance and demonstrate savings. MNPA chose Civica's solution to support their administration needs, which they feel helped them to win the Pension Scheme Administrator of the Year Award in 2009.
• 01/04/2011

  Powys County Council
  Powys made the transition to Civica’s pension business solution, opting for the EDM and Workflow components. As Civica solutions were in operation elsewhere within Powys County Council, there was also the added benefit of cost savings through expanding existing infrastructure.
• 01/04/2011

  Hymans Robertson
  Keen to remain at the forefront of pensions administration, Hymans selected Civica’s UPM solution. The solution is already generating noticeable benefits in terms of service delivery and flexible working.
• 01/04/2011

  Tyne & Wear Pension Fund
  Tyne & Wear Pension Fund is having to deal with an increasing volume of scheme information and has been working with Civica to improve security and the way in which it is handled.
• 22/03/2011

  West Midlands Pension Fund enhances customer service with Civica Pensions
  Civica’s Universal Pensions Manager (UPM) product provided the platform for streamlining workflow processes, improved compliance with regulations, and increased overall staff productivity.