Customer Success

Hymans Robertson

With an increasing focus on governance, risk management and efficiency, the demands on pension schemes continue to grow. Hymans required a partner with the ability to deliver a solution based on extensive understanding of their business requirements.  

“Civica’s leading edge software is enabling us to provide a professional and reliable pensions administration service. The process driven workflow system ensures our administration teams have everything they need at their finger tips. Pension benefits can be easily calculated and set-up and all member documentation, calculations and processes are held in a single, electronic record. Incoming post is scanned and indexed which is helping to noticeably reduce our carbon footprint. Like any transition to a new system, a lot of effort was needed and we were very pleased with the support provided by Civica. We remain delighted with our choice of administration system and what we have achieved to date through its use."

Peter Dyer, Head of Administration, Hymans Robertson