EDM & Workflow for Pensions

Civica Pensions' EDM & Workflow solution facilitates process based work management, improves service levels and drives down the costs, duplication and errors traditionally associated with manual administration.

We enable our customers to work better, faster and more productively.

Benefits

• Streamlined business processes contribute to greater efficiency and reduced cost.
• Conversion to a paperless environment saves time, money and storage costs.
• Documents are electronically filed so that authorised staff can securely access, manage and share case work.
• Eliminates the risk of misplaced information and inaccurate data.
• Improved customer communication and online access mean greater member satisfaction and fewer queries.
• Simplified workload management increases staff producitivity and makes better use of resources.