Implementation & Support

With a breadth of knowledge and experience in the both public and private sectors, Civica's IT implementation and Support team offers an end-to-end service.

• Project Management - monitors the implementation planning stages, ensuring that projects are well planned, managed and on budget.
• Consultancy - advises on managing change, delivering strategies, business process re-engineering and best practice
• Training - ensures staff are trained and able to use the software correctly
• Support - telephone help desk offers ongoing support