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New ways to enhance public services and deliver ‘more with less’ in Civica’s 2012 Conference line-up

Civica, a market leader in specialist systems and business process services that help organisations around the world to transform the way they work, has opened registration for its annual conference at Manchester Central Convention Complex on January 25th and 26th, 2012.

The conference features a series of seminars in which local authority senior management will examine their council’s approaches for balancing local service demands with the need to deliver 25% cost savings. Key strategies discussed will include:

• New outsourced models and centres of excellence that avert the wholesale handover of large scale IT to large private sector providers
• Streamlining administration to release precious resources for the front line
• Shared services that enable councils to do ‘more with less’ and share information assets

Conference will be opened by O2 Unify managing director Paul Osborne, who will outline the scope for the communications market to help transform the public sector. He will provide examples of public bodies’ increased operational efficiency and cost reduction measures through their strategic use of ICT.

Other headline-making sessions include Gloucester City Council’s discussion of innovative partnerships for outsourcing revenues, benefits and welfare rights services. Powys County Council will demonstrate how it is partnering with local NHS and neighbouring authorities and regional partners to join up social care as well as revenues and benefits service provision.

Civica’s Question Time debate in the main hall will return. This time, the panel will examine the future of public service provision and local government’s response to the age of austerity. The panel features Today programme’s John Humphrys, Lord John Prescott, Conservative MP David Davis, and HSBC UK Chief Economist, Dennis Turner.

Simon Downing, Civica chief executive, said: “Civica’s Conference provides a unique opportunity for senior managers in the public sector to learn from experts, ‘live’ case study examples and discussions with their peers.

“Civica has assembled an array of public sector experts in rethinking service provision and private sector specialists that will help delegates identify best practices and share ideas for streamlining operations and improving service.”

Registration for the conference, which will be held in Manchester Central Convention Complex is open now at http://www.civicaconference.co.uk/register.