Trading Standards

Civica Public Protection provides the market-leading trading standards system. Used by more than 130 authorities, Civica’s integrated solution provides all the facilities required for improve regulatory inspection, enforcement and administration. Civica offers a proven suite of applications and services from contact management, workflow and document management to core administration systems and infrastructure.

Civica Public Protection has been designed and developed in conjunction with expert practitioners, to enable even the busiest departments to manage day-to-day activities efficiently and effectively. Comprehensive capabilities for recording, monitoring and reporting on all aspects of the trading standards process from complaints and visits through to risk analysis, licensing and prosecutions, ensure the system plays a vital role in the delivery of key services.

Civica has been serving the trading standards market for two decades, helping customers respond to challenges such as how to:

• Streamline operational management
• Handle more enquiries in less time
• Implement new legislation rapidly and accurately
• Provide rapid access to vital information
• Ensure reporting based on key objectives