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We selected OPENRevenues because it was a flexible and user friendly system. We’ve achieved annual savings of £270,000 and cut benefit processing times from 86 to 21 days. The OPENRevenues team has worked closely with us to understand our processes
Alison Blount Head of Revenues and Benefits, Stockport MBC

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Civica OPENRevenues

Revenues & Benefits integrated software solution
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The OPENRevenues software has established a reputation over thirty years as being the leading integrated software solution for local government Revenues & Benefits departments.

The combination of our unique single “core” database and a flexible, modular structure result in a dynamic and continually evolving product popular with over 1500 users across over 60 local authorities. Our existing customers range from large London and Metropolitan Boroughs and Unitary authorities to regional Borough and District Councils.

OPENRevnues enables authorities to:

  • Achieve greater productivity and quality in implementing new legislation rapidly and accurately
  • Increase revenue collection rates
  • Faster claims processing
  • Combat fraud
  • Achieve an overall reduction in administration costs
  • Gain control of citizen contact

Market leading modules within OPENRevenues that can help your organisation include:

  • Workflow and document management
  • Administration of council tax, non-domestic rates and benefits
  • Fraud management – local and corporate
  • Mobile working
  • Performance management analysis
  • On-line forms capability
  • Internet portal facilities for both internal and external users

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