Civica Annual Review 2016

Download the review as a PDF

Civica Customer Resources

Userbase is designed specifically for Civica customers, to provide access to information and news, a forum for discussion and to share knowledge between the user community.

The Customer Support link provides access to the Civica customer support system for logging calls.

Civica is pleased to announce the launch of its new customer information portal, Userbase.

The new Userbase provides an improved user experience with some great new features:  

  • Responsive mobile user interface
  • Improved performance using cloud management of large files & downloads
  • Updated and refined site navigation
  • Advanced search, with full document previews
  • Configure email notifications (alerts) to a date and time to suit your own schedule 

To access Userbase or to raise a support call please click on the appropriate link below:

Civica Userbase

Customer Information Portal

Access information, view latest downloads and share knowledge.

Log Support Call

Customer Support System

Facility to log new support issues and queries, update and view progress.