Managed Services: Flexible support where you need it most
Do you really know how much your ICT costs you? How reliable is your ICT? Do ICT failures interrupt teaching time?
With a Managed Service, you can resolve all of these problems. Our Managed Service is designed to be cost effective, reliable and robust and, above all, flexible. Deploying a blend of onsite technical support, remote telephone helpdesk and field-based support, you will never be without help.
In line with our learning-led approach, our managed service is fully customisable depending upon a school's priorities, challenges and budget. All our customers, benefit from a customised managed service solution which is designed to suit their specific circumstances. It's what makes us different.
And with our service management solution, you benefit from proactive support designed to prevent technology failures, manage long-term technology maintenance and review the effectiveness of your on-going managed service.
Civica have been flexible and accommodating in delivering a complex refresh programme across 10 schools. This work and the on-going managed service represents good value for money for our schools.
David O'Neill, ICT Strategy Manager at Lambeth Local Authority