Civica History

During 2016 we continued to enhance our capabilities through acquisitions and internal developments.

Since OMERS acquired Civica in May 2013, the Group has acquired and successfully integrated 10 highly complementary businesses in areas of existing expertise, latterly concentrated on expanding our digital solutions capability and our presence within central government. M&A is a core element of our strategy to complement organic growth and to strengthen our capability to support customers. Eight of the ten were sourced directly by Civica as part of our sustained and successful corporate development activity, for which a significant pipeline of future opportunities exists.

The acquisition of government specialist SFW extended our digital capability, adding core capabilities focused around digital engagement, CRM-based applications and workplace collaboration together with a development centre in Vadodara, India. The business has a strong record of helping organisations to digitise internal processes and customer interactions supplying 70 customers predominantly in UK central and local government.

IPL Group
Our largest acquisition to date, 370-strong IPL added core expertise in designing, building and managing secure business-critical applications and supporting digital transformation from concept to deployment, enabling the business to offer a broader range of solutions at an important time in the market. With core expertise in digital and mobile solutions, data management and analytics, systems developed by IPL have helped to improve customer experience, operational efficiency and risk management in both the public and private sectors.

Norwel Computer Services
We expanded our position in the legal sector with the acquisition of Norwel, a provider of application software and related services for 60 customers in both public and private sectors. The combined business is well placed to deliver increasing value to customers.