Technology Enabled Transformation

Flexible Service Delivery
Tet

Enabling the libraries use of cost effective technologies to deliver back and front office services more efficiently, while allowing customers to use BYOD technologies to engage with their library service on a more personal level.

Staff Benefits:

  • Improved Face to Face service by allowing staff to come out from behind the desk and delivery services remotely
  • Reduced infrastructure costs for the Library
  • Pop up opportunities using a simple infrastructure

Customer Benefits:

  • Our apps are about the user creating their own library environment
  • Customers are able to self serve with their own devices
  • Customers are able to use existing technology that they are familiar with.

 

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