Civica Products & Services

Civica’s specialist systems and technology-enhanced outsourcing services facilitate, improve and wholly transform a wide range of customer business processes. With a unique combination of people, technology and business process expertise, the company is a strong and stable partner in the delivery of resilient lower cost services.

At the core of Civica is a broad-range of market-leading software and systems. From customer contact and case management to financial administration, these enable organisations to streamline their activities, including a new generation of efficient and personalised self-service channels.

Building on this foundation to deliver greater value for customers, Civica provides cloud-based IT services and outsourcing in areas of specialist expertise with a clear vision to help customers to improve service delivery while spending less. Products and services can be provided standalone or as part of a full service-oriented solution.

Specialist Systems