Income Management & E-Payments

Civica provides the leading integrated solution for private and public sector organisations to handle cash receipting, income management and e-payments. CivicaICON is Installed in over 180 authorities, our systems manage payments from all sources across all departments 24 hours a day and manage more than £1 billion in secure electronic transactions annually. Civica’s hosted solution, used by more than 60 authorities, is supported by accreditation to the Payment Card Industry (PCI) Level 1 data security standard for assurance of online, call centre and automated payments.

Electronic channels provide a highly efficient and convenient method of delivering services and responding to increased public expectation to pay bills using credit and debit cards. Civica provides a complete solution for tracking income from receipt to banking, reconciliation and dispersal of monies collected. Modular internet, intranet, phone and kiosk payment channels help deliver the benefits of less labour intensive and cheaper processes, releasing scarce resources to front line services.
 

Icon_latest
Pcilogo2

Read the full press release

Civica to partner with PCI Security Standards Council to improve payment data security worldwide

Icon_success
96x113durham

Read the full case study

Durham consolidates revenues and incomes management systems onto Civica-supported shared service model.

Icon_busines
Pci

Read the full press release

Civica helps councils to modernise payment systems in new deals worth more than £1 million

Icon_success
Places for people case study image

Read the full case study

Places for People prepares for the Universal Credit challenge with ICON hosted payment service

Icon_success
96x113sotologo

Read the full case study

Improves customer service with Civica e-payments