With a reputation for providing quality support and a team of experienced and professionally qualified service delivery staff, we aim to work with customers to create solutions that allow departmental costs to be targeted towards optimised frontline services rather than back office and administration.
- Providing full functionality for Service Requests, Inspections, Pest Control, PPC, Licensing, Samples, Notices, Prosecutions and Private Sector Housing
- Caters for all service delivery as standard but also allows individual sites to locally modify and configure processes for their own needs
- A fully integrated Reporting suite and NEW management and user performance reporting dashboard that saves vast amounts of time compared to systems that use external tools to extract and report management information and formal returns
- Open integration to accept data from third party systems such as CRM (Contact Centre), web forms, GIS and mobile devices
- Citizen access for self-service registers and request or licence tracking is enabled through transactional web portals, SMS messaging and a recently enhanced mobile interface.
Our EH customer site list includes
- 48 English District Councils
- 52 English Unitary Councils (including 20 Metropolitan Borough Councils)
- 19 Welsh Unitary Councils
- 22 Scottish Unitary Councils
- 12 London Boroughs
- 2 Northern Ireland Councils
- 3 Republic of Ireland customer sites
For reference sites in your area (and, rest assured, there will be many) email us today