Civica are delighted to introduce the latest addition to the APP product set. Working with Whitespace Work Software, the UK’s leading provider of Waste Management and Environmental solutions, we are now able to offer the PowerSuite functionality as an additional APP Module targeted specifically to drive down costs and improve customer satisfaction.
Providing a 360 degree capability, the new APP offering combines the latest in-cab technology linked through the APP PowerSuite module to the council CRM.
- Rounds management
- Requests for service and associated workflow
- Exception reporting
- Effective management of weighbridge ticket reporting
- Provision of Audit and fraud management capability
- Automation of WasteDataFlow returns
- Automation of supplier payments
- Street inspections and actions using mobile devices
- Management of both scheduled work and ad hoc requests
- Real time links to CRM from Citizen updates
Trees, Parks and open spaces
- Supports the management of customer inquiries and many more
- In Vehicle and Mobile workers
- Receipt of daily work
- Ad hoc production of inspection or incident reports
- Increase operational efficiency and improve customer services
- Reduce administration time and costs
- Smart and efficient vehicle tracking and tracing
- Real time updates on job progress linked to CRM
- Extensive vehicle and driver monitoring in an instant
- Will make positive impact on service levels, productivity, cost and green credentials.
- Providing essential reporting linked to the gazetteer