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Public Knowledge issue 10

Read the latest customer stories including Gloucester City Council and Free School Norwich.

Overview

Underpinning the efficient delivery of essential services

Civica supplies critical information systems to the utilities industry that underpin the efficient provision of essential services, such as clean and waste water management, energy distribution and transportation.

We supply corporate geographic information solutions (GIS), which include web, desktop and mobile GIS applications delivering enterprise-wide access to real-time information on assets, engineering works, customer contacts and known incidents. Putting this information at the fingertips of field engineers, operational network managers and contact centre teams, precisely where and when it is needed, improves operational effectiveness and delivers improved customer service. Enterprise-wide red-lining tools, deliver a highly effective feedback mechanism to improve asset record data quality, which is also critical to the health and safety of engineering staff and contractors.

Supporting Fleet Managers in achieving efficiency gains

Fleet Managers need to achieve more with less. Improving the quality of services delivered and achieving efficiency targets is paramount. Keeping control of fleet costs is a never ending challenge. Civica’s Tranman fleet management software enables improved fleet management and operational efficiency.
 

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