Records Management

A comprehensive range of services for both digital and physical records management

Civica Records Management, incorporating Cave Tab, specialises in document and records management services which help customers to reduce costs and comply with legislation. A leading supplier to customers across the public sector, in local and central government, social housing, health care, enforcement and defence, together with a large commercial base, the company provides a comprehensive range of services for both digital and physical records management from outsourced document and post room services to file tracking solutions and archiving.

We have particular expertise in helping organisations manage the transition from paper to electronic records management, including a highly efficient Electronic Post Room (EPR) service integrated with Civica’s market-leading workflow and document management software. With the potential to save as much as 40% of inbound processing costs, the EPR service is increasingly of interest to organisations looking to manage a high volume of customer interaction while spending less. Civica offers an unrivalled capability in this area with leading levels of throughput and accuracy, ensuring mail can be processed for transfer into a workflow and EDM system on the same day, providing an immediate saving for customers through more efficient post opening, classification and scanning.

Civica Records Management supplies tracking and records management software using barcode or RFID capture technology, enabling organisations to locate and track physical items as well as electronic documents, as well as providing the leading Cave Tab Filing Systems product family for all filing and storage needs.

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